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(!) Please keep in mind the following conditions:

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Select the licence you want to free and press Revoke Licence:.

Click Manage Licenses -> Manage Used Licenses.

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Run Acronis License Server Management Console.

To free (revoke) an unused license, you need to:

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Manual Uninstallation of Acronis Backup & Recovery 10 Agent for Linux.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ -> UpperFilters and LowerFilters.

Go to Start -> Run -> regedit, and verify that there are no snapman*, tdrpman*, timounter strings in the following keys: (!) After using the Cleanup Utility, it is strongly recommended not to reboot the machine.

After issuing the command with the necessary parameter(s), the utility will remove all components of the product that it detects on the machine.

To run the utility keeping Acronis SnapAPI Drivers on the system: To run the utility keeping Acronis Secure Zone on the system: It will not ask you for any confirmation and will reboot the machine if necessary. When run with -clean -quiet parameters, the utility will silently remove the product and its components.

To run the utility without user interaction:.

It will also ask you to reboot the machine if necessary. When run with -clean parameter, it will ask you to confirm if you want to remove the product and its components.

To run the utility with default parameters:.

Run the utility by issuing one of the following commands:.

Browse to the folder you saved the utility to

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Download Acronis Backup & Recovery 10 Cleanup Utility and unpack it.

There is a special parameter to keep Acronis Secure Zone intact - see below. You can then use Windows Disk Management to put the leftover space back to a partition. (!) By default, the utility removes Acronis Secure Zone and leaves the space unallocated. (!) The utility removes SQL databases used by Acronis Backup & Recovery 10 Management Server. (!) Running the utility may close all Windows Explorer windows. (!) If there are other Acronis products installed on the machine, they will be affected too and become non-functional. The utility does not require installation.

Acronis Backup & Recovery 10 Advanced Server - Virtual Edition (except for Acronis Agent for Linux).

Acronis Backup & Recovery 10 Workstation (Standalone).

Acronis Backup & Recovery 10 Advanced Workstation.

Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition.

Acronis Backup & Recovery 10 Server for Windows (Standalone).

Acronis Backup & Recovery 10 Advanced Server (except for Acronis Agent for Linux).

It does not perform remote uninstallation.

The utility removes all Acronis Backup & Recovery 10 Windows components locally from the machine.

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This can be done using Acronis software or third party software and/or hardware. The utility is written using plain commands of command line interpreter (cmd.exe) included in Windows 2000 and higher.Īs a precautionary measure, prior to using the Cleanup Utility, we highly recommend that necessary backup measures be taken to preserve Customer data. (!) Acronis Backup & Recovery 10 Cleanup Utility should be used only in case the product fails to be uninstalled the usual way from Windows Control Panel. The article does not apply to any problem observed in the bootable media environment.The utility removes Acronis Backup & Recovery 10 and its components from Windows DescriptionĪcronis Backup & Recovery 10 Cleanup Utility is a console application that removes Acronis Backup & Recovery 10 and its components from Windows. Instructions from this article apply only to issues within a Windows operating system.

The methods described on this page go from a quick database cache refresh, that does not require backup tasks reconfiguration afterwards, to applying a special cleanup tool used in cases when neither repair nor uninstallation works. program silently does not launch, no errors are displayed (GUI is not showing up at program's startup).backup task is shown as "queued" when no other task is running.unexpected prompts for items listed above while using the program within Windows.various errors telling that a certain device, path, folder, file, backup, volume, version were not found or could not be accessed.the error "Cannot create database" at program startup.The list of symptoms when it can help includes, but is not limited to: This article describes troubleshooting techniques that can be used to resolve/workaround a number of issues with Acronis True Image software, caused by outdated, damaged or missing parts of the software settings and executable files.